Ace Towing Header
24/7 Tow Truck Service in Regina, SK
Service Area
Regina & Nearby
Availability
24/7 Emergency
Certified & Insured
Fully Licensed
(639) 554-7100
FAQ - Ace Towing

Frequently Asked Questions

Have a question? We're here to help. Check out our most common queries below.

How quickly can you reach me?

We pride ourselves on our rapid response times. In the Regina area, our average arrival time is 15-20 minutes. Traffic and weather conditions can affect this, but our dispatch team will always provide you with an accurate ETA so you aren't left guessing.

Can I schedule a tow for a specific time?

Yes, absolutely. While we specialize in 24/7 emergency response, you can certainly book a tow in advance for planned transport, such as taking a vehicle to a mechanic or moving it to a new location. Just call us to set up a convenient time.

What kind of tow do I need: Wheel Lift or Flatbed?

It depends on your vehicle. Flatbeds are safer and recommended for AWD/4WD vehicles, antique cars, or vehicles that are lowered. Wheel Lift Wreckers are efficient for standard 2WD vehicles and short hauls. Our dispatch team will help you choose the right one when you call.

Why do you need my Vehicle Make, Model, and Drivetrain (AWD/4WD)?

We ask for the Make, Model, and whether it is AWD, 4WD, or 2WD to ensure we send the correct truck. All-Wheel Drive and 4-Wheel Drive vehicles typically require a flatbed to prevent transmission damage during transport.

What if my car is in a parking garage or is lowered/modified?

Please inform us if your vehicle is in a parking garage (especially with clearance less than 8 feet), is an antique, or has been modified/lowered. We have specific equipment to handle low-clearance and delicate situations safely.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard), debit cards, and cash. We also work directly with many insurance providers if your tow is covered by your policy, handling the paperwork for you.

Can you unlock my car without damaging it?

Yes. Our drivers are trained to use specialized, non-destructive lockout tools. We can unlock almost any vehicle make and model quickly without scratching the paint or damaging the lock mechanism.

Still need help? Call Dispatch Now

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